First Aid

Our experience in the field of dealing with day to day surfing injuries,  general sicknesses and out of the ordinary tropical issues is second to none. Rest assured while on our boat someone is watching you and will handle any injuries or illnesses with care and professionalism.Our captain and surf guide have over 20 years experience at sea in this remote area and know the importance of being prepared for the worst and leaving nothing to chance when it comes to being confronted with a serious injury.We pride ourselves on keeping our medical kits and stores  up to date and fully stock at all times  and we are constantly adding and improving our equipment, learning and researching new and modern techniques.Travel insurance is mandatory for all guests voyaging on our vessel. In over 25 years of surf chartering throughout Indonesia we have rarely come across an injury we can not take care of ourselves, however worse case scenarios are very expensive. Please ensure you are FULLY covered for medical evacuation, and please check with your family doctor to make sure you up to date with all vaccinations suggested for the South East Asia region.Of course all of these precautions are just that, precautions. We prepare ourselves for worst case scenario, so you don’t have to worry and can kick back and enjoy your holiday in the sun knowing you are in safe hands. 

Terms & Conditions

Travel Insurance is Compulsory

• Comprehensive travel insurance is compulsory and must include MedEvac option and compensation for lost trip days and nights due to unforeseen circumstances or emergencies.

• A copy of your travel insurance document must be submitted to your booking agent prior to departure and details of your policy MUST be carried with you on the Mangalui Ndulu.

Bookings

• Bookings must be made via Equator Surf Travel consultants, who will be with you immediately answering any of your questions.

• A Deposit of 25% per person (total invoiced amount) transferred into the Equator Surf Travel bank account is required to secure boat dates.

• Bookings are held for 72 hours.

• All deposits non-refundable.

Payments

• Balance of payments is due 90 days prior departure.

• All monies to be paid in AUD OR USD.

• All monies paid are non-refundable, but may be transferred to a future date under certain conditions and with at least 90 days notice.

• Confirmation of bookings and deposits will be sent via email once monies have arrived in our bank account.

• All prices quoted are for Mangalui Ndulu trips only and do not include any international or domestic fares.

• There are no refunds of any kind given for poor surf, inclement weather, airline related delays or cancellations and late departures from designated trip date or itinerary.

• The captain reserves the right to remove any passengers from the KM Mangalui that endangers the well-being and safety of the vessel, passengers and/or crew at any time, in accordance with maritime law.

International and domestic transfers

• Mangalui Ndulu will not be held liable for any lost or damage to any luggage.

• Mangalui Ndulu does not accept responsibility for late arrival or non-arrival of surfboards, surfboard bags, diving equipment.

• Mangalui Ndulu does not accept liability for missed flights, delayed departures of flights or transfer of destination.

• Costs associated with assistance of transfer will be at the expense of guests.

• Mangalui Ndulu accepts no liability or expenses for missed/cancelled or delayed international or domestic flights.